FAQ

Crickex is an online platform where you can enjoy sports betting, live casino games, slots, and more — all in one place. You just create an account, add some funds, and start placing bets on your favourite games or matches. It’s simple and fun!

Absolutely! Crickex operates legally as an international platform and takes security seriously. They accept players from Bangladesh and offer trusted payment methods like bKash and Nagad, so your money and data are safe.

Just hit the “Sign Up” button on the homepage, fill in your basic info like username, password, and preferred currency, then submit. It only takes a minute, and you’re ready to go!

You’ll need to choose a unique username, create a strong password, pick your currency, and provide a valid phone number or email. This helps keep your account safe and makes it easy to recover if you ever forget your login.

Yes! Crickex works great on mobile browsers and even has an app for Android users. Signing up from your phone is quick, easy, and secure.

Yes, Crickex loves welcoming new players! You can often get free bets or a bonus on your first deposit. Just check their promotions page regularly because offers can change depending on time and place.

Once you’ve made your first deposit, your bonus might be added automatically. If not, just head to the promotions section and activate it there. Remember to read the terms so you don’t miss anything important!

Besides cricket, there’s plenty to choose from: football, tennis, kabaddi, slots, table games, and even lotteries. There’s something for everyone!

Yes! If you love that real casino feel, Crickex has live games like roulette, blackjack, baccarat, and even live game shows with real dealers streaming to you in real time.

For many slots and casino games, yes! Demo modes let you try them out without risking your cash — a great way to learn the ropes first.

Log in, go to “Deposit,” pick your preferred method like bKash, Nagad, or Rocket, enter how much you want to add, and follow the steps on screen. Easy!

Definitely. These local payment options are supported and make deposits fast and hassle-free.

Usually, the minimum starts around 200 BDT, but it depends on the payment method. Always double-check in your account’s deposit section before you proceed.

Go to “Withdraw,” choose your method, enter the amount, and submit your request. Just make sure your account is verified to avoid delays.

Most withdrawals are processed within 24 hours. Sometimes it might take a bit lo,nger depending on the payment method or bank processing times.

Yes! Android users can download the app directly from Crickex’s official site. iOS users can use the mobile website for now, with app updates shared on the site.

You’ll find the Android app on the official Crickex website. For iOS, just use the web version until an app is available. Always download apps only from trusted sources.

Yes! Your login works everywhere — mobile or desktop — so you can switch devices without any hassle.

Click “Forgot Password” on the login page, enter your email or phone number, and follow the instructions. You’ll get a link or code to reset it quickly and securely.

Double-check your username and password first. If you’re still having trouble, your account might be temporarily locked or under review. Reach out to support, and try clearing your browser cache or switching devices.

Yes! You can earn rewards by inviting friends and through loyalty programmes for regular players. Just make sure your friends meet the deposit and play requirements to get your bonus.

They update their promotions regularly — especially during big sports events — so keep an eye on the promotions page to catch all the best deals.

If that happens, just log back in and continue. If problems persist, contact customer support with the game details. Also, check your internet connection to avoid interruptions.

Yes, they’re there for you anytime, day or night, through live chat and email. The team is friendly and quick to help with anything you need.

Crickex is made with Bangladeshi players in mind — from local payment options like bKash and Nagad, to games and promotions tailored for you. Plus, the site is easy to use and offers support in local languages, making everything smoother and more enjoyable.